Effective Date: July 1 , 2026
We want our customers to have clear information about their options if a product does not meet their expectations. This policy explains the requirements and process for eligible returns, exchanges, refunds, and product issues.
Eligible products purchased directly through our website may generally be returned within 30 days of delivery.
The return period begins on the date the carrier records the package as delivered.
To qualify for a standard return, merchandise must generally:
Items showing substantial wear, damage, alteration, or misuse may not qualify for a standard return.
For clothing, swimwear, shirts, shorts, outerwear, hats, and similar apparel, products should be returned in a condition suitable for resale.
Customers should try on garments in a manner that does not cause damage, stains, odors, or excessive wear.
Products returned with significant signs of use may be declined.
Products clearly marked Final Sale at the time of purchase are generally not eligible for return, exchange, or store credit.
Any applicable Final Sale designation will be displayed on the product page, during checkout, or within the relevant promotion.
This restriction does not limit consumer rights that cannot legally be excluded.
Eligible products may generally be exchanged for another available size, color, or style.
Exchange availability depends on inventory at the time the request is processed.
If the requested replacement is unavailable, you may be offered another eligible resolution, such as a refund or store credit.
Any price difference resulting from an exchange may be charged or refunded as applicable.
To initiate a return or exchange, customers should use the return process provided on our website or contact customer service.
You may be asked to provide:
Customers should wait for return instructions before sending merchandise to an address not specifically provided for the return.
For eligible U.S. returns, a return shipping label may be provided through our designated return process.
The applicable return shipping terms will be communicated during the return process.
For international returns, customers may be responsible for return shipping costs unless otherwise stated or required by applicable law.
Once an eligible return has been received and inspected, an approved refund will generally be issued to the original payment method.
Refunds are generally processed within 5–10 business days after the returned merchandise has been received and approved.
The time required for funds to appear in your account depends on your payment provider or financial institution.
Original shipping charges are generally non-refundable for voluntary returns unless otherwise stated or required by applicable law.
If an order was shipped incorrectly or a product is confirmed to be defective, an appropriate adjustment may be provided.
If you receive:
please contact customer service promptly.
Photographs of the product, packaging, and shipping label may be requested to help us investigate the issue.
If the issue is confirmed, we may provide a replacement, exchange, refund, store credit, or another appropriate remedy.
A manufacturing defect may include an issue caused by the production or construction of the product rather than ordinary wear or accidental damage.
Normal wear and tear, improper care, misuse, accidental damage, exposure to chemicals, unauthorized alterations, or use outside the intended purpose may not qualify as manufacturing defects.
If an order was purchased using a discount code, bundle offer, free-gift promotion, or other promotional benefit, returning merchandise may affect the original promotional value.
Refunds may be adjusted according to the applicable promotional terms.
If an eligible item is reduced in price shortly after purchase, we may offer a price adjustment or store credit where a specific price-adjustment promotion is available.
Price adjustments are not guaranteed unless expressly stated in the applicable promotion.
Eligible gift returns may be subject to different refund arrangements.
Where appropriate, a gift return may be issued as store credit rather than refunded to the original purchaser’s payment method.
Products purchased through an independent retailer, marketplace, or other third-party seller should generally be returned directly to the seller from which the purchase was made.
The third party’s return policy will govern that transaction.
Customers should package returned merchandise securely to help prevent damage during transportation.
We may not be responsible for additional damage caused by inadequate return packaging when the customer is responsible for arranging the return shipment.
We may update this Returns & Exchanges Policy to reflect changes in products, services, return procedures, or applicable legal requirements.
The current version published on our website applies to future purchases unless otherwise required by law.
Last Updated: July 1 , 2026
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