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Effective Date: July 1 , 2026

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Shipping options, delivery estimates, and shipping charges may vary depending on destination, product availability, order size, and selected shipping method.

1. Shipping Destinations

We primarily serve customers within the United States.

Available shipping destinations may vary depending on the carrier, product, and delivery address.

Certain remote locations, military addresses, territories, or other restricted destinations may have limited shipping options.

Available methods and applicable charges will be displayed during checkout.

2. Order Processing

Most orders are processed within 1–2 business days after the order is successfully placed.

Orders are generally processed during regular business days.

Orders placed on weekends or federal holidays may begin processing on the next business day.

Processing may take longer during:

  • Holidays
  • Major promotional periods
  • Seasonal demand
  • Unexpected order volume
  • Product availability issues
  • Payment verification
  • Special-order requirements
3. Standard Shipping

Standard shipping is available for eligible U.S. orders.

Estimated delivery generally takes approximately 1–3 business days after shipment.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates unless expressly stated.

4. Express Shipping

Where available, express shipping may provide an estimated delivery time of approximately 1–3 business days after shipment.

Express shipping does not necessarily eliminate the standard order-processing period.

Orders placed after the applicable processing cutoff may ship on the following business day.

5. Shipping Charges

Shipping charges depend on factors such as:

  • Delivery destination
  • Shipping method
  • Package size
  • Order weight
  • Promotional eligibility
  • Other fulfillment considerations

The applicable shipping charge will be displayed during checkout before an order is submitted.

6. Free Shipping Promotions

We may offer free or reduced shipping from time to time.

Any minimum purchase requirements, eligible destinations, excluded products, or other conditions will be disclosed with the applicable promotion.

Unless otherwise stated, promotional shipping offers may be limited to eligible U.S. orders.

7. Tracking Information

Tracking information may be provided once an order has been handed over to the shipping carrier.

Tracking information may take some time to become active after shipment.

Carrier tracking information provides the most current available delivery status.

8. Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

Please carefully review your address before submitting an order.

Once an order enters fulfillment or shipment, address changes may no longer be possible.

Additional costs resulting from an incorrect or incomplete address may be the customer’s responsibility.

9. Order Cancellation

If you need to cancel or change an order, contact customer service as soon as possible.

Cancellation or modification requests are not guaranteed after an order has entered processing.

Orders that have already shipped may need to be handled according to our Returns & Exchanges Policy.

10. Multiple Shipments

Products from the same order may occasionally be shipped separately.

This may occur when products are fulfilled from different locations or require different handling.

Each shipment may have its own tracking information.

11. Delivery Delays

Estimated delivery times may be affected by:

  • Severe weather
  • Carrier delays
  • Transportation disruptions
  • Seasonal shipping volume
  • Natural disasters
  • Incorrect address information
  • Operational disruptions
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist with delivery-related issues.

12. Delivered but Not Received

If tracking shows that a package has been delivered but you cannot locate it, please check:

  • Your mailbox
  • Your front door or delivery area
  • Other secure areas around the property
  • With household members
  • With neighbors
  • Any delivery instructions associated with the order

If the package remains missing, contact the carrier and our customer service team.

13. Lost Packages

If a shipment is determined to have been lost during transportation, we will review the circumstances and work with the applicable carrier where appropriate.

The available resolution may depend on carrier findings and applicable circumstances.

14. Damaged Packages

If your package arrives visibly damaged, retain the packaging and take photographs when possible.

If the merchandise inside is damaged, contact customer service with your order information and photographs.

We will review the situation and determine an appropriate resolution.

15. International Shipping

International shipping may be available for selected destinations.

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Brokerage charges
  • Local taxes
  • Other destination-specific fees

These charges are generally determined by the destination country’s authorities and may be the responsibility of the recipient unless otherwise stated at checkout.

International delivery times may vary due to customs processing.

16. PO Boxes and Military Addresses

Certain carriers or shipping methods may have restrictions for PO Boxes, APO/FPO addresses, remote areas, and other specialized destinations.

Available options will be displayed during checkout where possible.

17. Shipping Policy Changes

We may update this Shipping Policy when our fulfillment operations, carriers, services, or legal requirements change.

The current version published on our website applies to future orders unless otherwise required by law.

Last Updated: July 1 , 2026

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